Vision CCTV Limited (hereinafter known as the Company) is committed to protecting and respecting your privacy.
This Policy has been written in for compliance with the General Data Protection Regulation (GDPR) and to explain when and why we collect personal information about people who are employees or our clients or potential clients, how the Company uses it, the conditions under which we may disclose it to others and how we keep it secure. We are registered with the Information Commissioners Office (ICO) and our Registration No. is: Z6473502.
We may change this Policy from time to time so please check that you have the current version. If you are using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to firstname.lastname@example.org or by writing to us at Vision CCTV Limited, The Sheldon, 27 Hill Street, Sheffield, S2 4SP. Alternatively, our telephone number is: 0114272 9153.
In 1986, with the growing acceptance and demand for electronic security and surveillance systems, the directors of the company saw a distinct need in the industry for a medium sized operation with the emphasis on expertise and service.
In 1986 Zoom CCTV was formed operating from a premises in Warrington, it's management and staff already having many years of experience in the electronic security and surveillance industry.
In 1989, Sheffield Zoom CCTV was opened, to provide an even better service to the company’s clients nation-wide. In 1990, the management at Sheffield purchased the majority share holding of the Sheffield Company from its parent company. Whilst the official name was changed to Surveillance Services Ltd, the Zoom trading name was kept on, having built up a reputation for excellence and professionalism. In October of l995 the company's name was changed to VISION CCTV Limited, thus obviating any confusion with its former parent company.
Today we believe that VISION CCTV is acknowledged by its customers and competitors alike to represent the highest quality in CCTV system design, installation and service, bar none.
The Company's CCTV services are underpinned by SSAIB Certification to BS8418 Detector Activated CCTV Systems. Through the services that we provide we have attained many industry standard accreditations. We also Install and Maintain Access Control Systems.
The continuing success of any company is its people and it’s service to customers. All our employees are committed to the quality concept while all our engineers are carefully selected for their commitment to the company's core values along with their experience and qualifications.
We obtain information about our:
The personal information we collect is usually limited to name, address, email address, contact telephone number(s). In relation to our clients, this may also include keyholders for the systems.
We may use this information to:
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory or regulatory obligations (for example Security Screening Records are retained for term of employment plus 7 years, captured CCTV images 31 days unless required to be held for evidential evidence). We will hold your personal information on our systems for as long as is necessary for the relevant activity or as long as is set out in any relevant contract agreement.
We will not sell or impart client information to any third parties other than the emergency services or third party alarm receiving centres or in the case of employees for pensions, personal taxation and the like. Legal disclosures. We may, in appropriate cases, voluntarily or where required by law, pass your data to the Police and similar organisations such as law enforcement agencies (including fraud prevention and detection) or other governmental agencies.
We will never share information with third parties for marketing purposes.
Third Party Service Providers working on our behalf: We may pass information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services on our behalf (for example for Installation works). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep all information secure and not to use it for their own direct marketing purposes. Please be reassured that we will never release any information to third parties beyond the emergency services or approved sub-contractors for them to use for their own direct marketing purposes in any circumstance unless we are required to do so by law, for example, by a court order or for the purposes of prosecution or prevention of crime.
Third Party Product Providers we work in association with: Due to the nature of our business, we work closely with the emergency services. The emergency services will only use such details to provide information and carry out their obligations arising from any contract entered into with us. However, we take steps to ensure that everyone’s privacy rights continue to be protected.
You will always have a choice about whether or not you wish to receive information from us. However, the Company does not undertake any direct marketing. We will not contact you for marketing purposes by email, phone or text. Should this change then this Policy will be updated to reflect this change.
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: email@example.com or by writing to us at Vision CCTV Limited, The Sheldon, 27 Hill Street, Sheffield, S2 4SP. Alternatively, our telephone number is: 0114272 9153.
You have the right to ask for a copy of the information the Company holds about you (we may charge £10 for information requests to cover our costs in providing you with details of the information we hold about you).
In certain circumstances, such as where the data is no longer necessary for the purposes for which it was collected, you have a right to require us to erase all personal data held about you. Note: There are a number of exemptions to this right, for example in relation to freedom of expression and compliance with legal obligations.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s kept securely.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our IT Systems (soft copy information) or held securely in our offices (hard copy information).
System users. Where we have given you a password or passcode for identifying you as an authorised system user, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
We do not analyse your personal information to create a profile of your usage or any other such as interests and preferences so that we can contact you with information relevant to you.
We may make use of the information about you in order to provide you with information that directly affects you or in the case of system users, their system.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
We are concerned to protect the privacy of children aged 18 or under (although under the GDPR this is currently the under 16’s). If you are aged 18 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.
As part of any application for employment or the services offered to you, the information which you provide to us may be transferred to countries outside the European Union (“EU”).
These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you access our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
At the time of publication of this Policy, our web site does not use the any web site recording service. Should this change then this Policy will be updated to reflect this change.
You have various rights under data protection legislation:
We keep this Policy under regular review. This Policy was last updated in March 2018.